Store Policies

PRICE MATCH PROMISE

Our PRICE MATCH PROMI$E is a retail single product guarantee that excludes material packages and material package quotations, contractor pricing, sales tax offers, typographical errors, free offers, gift cards, gift certificates, rebates or clearout prices. We reserve the right to exclude significantly below cost competition loss leader pricing. Other possible exclusions include credit or financing promos, used, damaged, returned, open box or display merchandise, special orders, delivery or installation services (including materials and labour) and prices obtained from any internet website, online retailer or wholesale distribution. Lumber grading varies by location and we will not match prices of lower lumber grade quality from competitors. We reserve the right to limit quantities to an amount reasonable for a residential homeowner. This offer can not be combined with any other offer. Ask Home Store Owner or staff for details.

RETURN POLICY

We will gladly accept any unused regularly stocked merchandise for refund or exchange within 30 days of purchase. Simply return the complete product to us in its clean, original packaging, accompanied by the bill of sale. All merchandise is subject to the manufacturer’s warranty & will be repaired or replaced as per the manufacturer’s directions. We regret that cut materials and special-order merchandise are not returnable.